About Us

A photo of Doug Thompson receiving an AM for his services to the industry,

Excellence in Aged Care

Proprietor, Doug Thompson has received an AM for his services to the industry, and has managed the group for more than 50 years, maintaining and enhancing a reputation for excellence in Aged Care.

Doug has a passion for providing residents with a beautiful home in which to live, whilst taking care of every comfort within a secure environment, allowing for privacy, dignity and participation in daily decision making.

Thompson Health Care is adding new homes and currently operates in 16 locations from the beautiful Southern Highlands, throughout Greater Sydney and the Central Coast.

A photo of staff at Thompson Health Care

Our Philosophy

“Residents don’t live in our facilities, we work in their homes”.

The Directors, Management and Staff at Thompson Health Care believe that all residents are entitled to enjoy the highest standard of care and service provided by a team of professional staff in a safe, happy and comfortable environment. All residents are encouraged to participate in decision making, continue to develop their individual personalities and to fulfil their individual aspirations. All residents should be able to regard the facility in which they live as their home, where they can welcome relatives and friends.

Thompson Health Care promotes a safe and inclusive culture.

Our Team

Behind the doors of all the Thompson Health Care homes are our dedicated Directors, Nursing and Support Staff who are passionate about delivering high-quality care and promoting a safe, inclusive culture within a happy and nurturing environment. To support these staff, we have an expert executive team in Head Office who play a strategic and intrinsic role in the continued improvement and success of our company.

Testimonials

“I would like to congratulate Thompson Health Care on building this aged care facility in Mona Vale. It has top quality rooms and workable dining and lounge rooms, so it never feels like there are 48 residents here. Seven months ago, when we asked our family doctor to recommend an aged care facility on the Northern Beaches, he had no hesitation in recommending Darley House. My thoughts on ever going to a nursing home were negative, however after a couple of falls at home and away from home and with my wife not being able to lift me, we realised that I needed professional care and with the progression of Parkinson’s, falls are most likely to increase. I would like to say a special thank you to the nurses who work here. You are so kind and supportive and always have a smile while providing 24-hour service. Recently my wife was booked to go to hospital for a full knee replacement and we had a predicament of who could look after ‘Lilly’ our 8-year-old cavoodle. To our surprise the wonderful lady on reception Jelina kindly offered to take care of her after work and through to the next morning for which we are most appreciative. Jelina helped us for some two weeks, Lilly will never forget her. Thanks also to our Director of Nursing Jessie who does a wonderful job, she is always happy & smiling and helping staff and her door is always open residents.”

Barry Guthrie

“Now that the events surrounding Dad’s passing are largely behind us, it is a time for reflection on his life – the times that we shared and those people who were important in his life. As we do so, we are aware of the importance of the team at Turramurra House who cared for him so well and with such kindness for 3½ years that he lived with you. Dad was treated with great courtesy always by name, truly living up to your motto that “Residents do not live in our facility, we work in their homes”. There are too many over the time to be able to thank them individually and I would ask that you would thank them all on my behalf. Particularly I would like to thank those who looked after both Dad and the Family in his final few days and nights. We are deeply moved! ”

Gail – family

“How can we begin to thank each and every one of you for all the care, support and love that you give mum? We know how happy mum is living there with the many wonderful residents and staff. It is just like a second home not only to mum, but us as well. Thank you again for all your kindness. Much love. ”

Marianne – family

“Mum’s last months were so caring and peaceful for her. This was due to the wonderful care, attention and affection provided to her from your staff. I am so grateful to you all. The peace of mind I received from Mum being in your care was immeasurable. Thank you for loving my mother and caring for her the way we could have only hoped for. My eternal thanks. ”

Jan & Gay F – family

Awards

Master Builders Association award
Australian Government Aged Care Quality Agency award
Local Business Awards
The Australian Business Awards
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